Privacy Policy

We minimize data collection to the absolute essentials required for service operation:

• Usage Data: Anonymous telemetry regarding feature usage, performance metrics, and error rates.
• Document Data: Files uploaded to VexDocs Tools are processed largely client-side or in ephemeral server instances that are wiped immediately after processing.
• Account Info: If you create an account, we store your email and authentication tokens securely via encrypted providers.

Your data is used strictly to:

• Provide, operate, and maintain our Services.
• Improve user experience through performance analysis.
• Detect and prevent fraudulent or abusive activity.

We do NOT sell, rent, or trade your personal data to third parties for marketing purposes.

We employ industry-standard security measures suitable for a modern digital infrastructure:

• Encryption: All data in transit is encrypted via TLS 1.3. Data at rest is AES-256 encrypted.
• Ephemeral Processing: Our document processing pipeline is designed to be stateless. Your documents are not permanently stored unless explicitly saved to a user locker.
• Access Control: Strict internal access controls ensure that no employee can access user data without explicit consent for support purposes.